FAQ's

What type of wax do you use?

We currently use a paraffin blend specially formulated by us.

How long do I have to wait for my wax melts to cure?

Our wax only needs a short cure time, so they are ready to melt when you receive them. Some people do choose to give them an extra 2 weeks+ to cure, which is perfectly fine. This is a personal preference.

What does MTO mean???

MTO means Made To Order.

What does RTS mean???

RTS means Ready To Ship

What does TAT mean???

TAT means Turn Around Time. The estimated amount of time it takes for your order to be processed.

What is your TAT?

This can vary, depending on the season. At this time, we are estimating our TAT on RTS to be just a few days. TAT on MTO is estimated at 7-10 business days.